Returns Eligibility

Customers may return goods where:

• Goods are defective
• Incorrect goods were supplied
• Goods were damaged during delivery
• Goods do not match the description

Return Process

To request a return:

1. Contact us at [Insert Email]
2. Provide your order number
3. Explain the reason for the return
4. Await return instructions

Cancellation, Return and Exchange Policy

Order Cancellation

Orders may be cancelled before dispatch.

If payment has already been processed, an eligible refund will be issued.

Exchanges

Customers may request exchanges for:

• Incorrect sizes
• Incorrect products
• Defective products

Exchange requests must be made within 7 days of delivery.

Exchange Conditions

Products must:

• Be unused
• Be in original packaging
• Include all accessories and tags

Exchange Shipping Costs

Customers are responsible for exchange shipping costs unless:

• The incorrect item was supplied
• The product is defective

Failed Deliveries

Additional delivery charges may apply if delivery fails due to incorrect customer information.